Error Codes

422 Error Code

This is basically a sign that we could not read the submitted JSON/XML.

Common Causes

• Missing: request>… (XML) or {“REQUEST”:{…}} (JSON)
• Missing: Top level encapsulation item. e.g: … (XML) or {“MILESTONE”:{…}} (JSON)

500 Error Code

This is a sign that something on our side didn’t quite go to plan. Let us know and we’ll get right on it…

Common Causes

• Developer fatigue
• Incorrect data sent but not caught properly

401 Error Code

Unauthorized.

Common Causes

• You need to check your api key and make sure its set up correctly.

400 Error Code

This is a sign that something on your side didn’t quite go to plan.

Common Causes

• Bad Request - You requested an incorrect API call. Have another peek at the documentation for the call you are making.
• Rate Limit Reached - You hammered us so you’re on the naughty step for a while. Check the headers of the response for X-RateLimit-Remaining and X-RateLimit-Limit.

403 Error Code

This is a sign that there is a permissions issue.

Common Causes

• Bad Request - you might be using an api key which does not have permissions to perform the action you want.

404 Error Code

Not found.

Common Causes

• Check the path again and make sure this is a valid api endpoint.

Feedback

If you have any feedback or suggestions, feel free to contact us at api@teamwork.com.